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Jordan Lieberman's avatar

I'd add two things to the above - (1) while Qualtrics' standard support isn't great for complex questions, it is very easy to get ahold of someone (they'll often call you within minutes) and their online documentation is incredibly robust and can answer ~95% of simple questions and (2) In my experience, the QuestionPro programming team makes numerous typos and survey logic errors so the QA process ends up taking far longer to get a survey live compared to just doing it yourself via Qualtrics or another tool.

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Bill Wilson's avatar

I recently switched from sawtooth to QuestionPro. Latest web iteration of sawtooth no longer has van westendorp.

QuestionPro sales process was pretty simple, the survey creation is decent, though maxdiff could have a few more options for optimizing rounds based on attribut qty, etc.

Sawtooth does this.

I’ll let you know how it goes, two surveys headed out over the next couple of weeks.

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