A wonderful real-world case that illustrates why three types of metric choices: price (how customers pay), usage (how much customer uses) and value (the economic impact) are so strategically important. For more on this topic see: https://edarnold1.substack.com/p/when-the-price-metric-is-not-right
A wonderful real-world case that illustrates why three types of metric choices: price (how customers pay), usage (how much customer uses) and value (the economic impact) are so strategically important. For more on this topic see: https://edarnold1.substack.com/p/when-the-price-metric-is-not-right