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How Shopify’s Transaction Fees Drive Growth & Customer Lock-in

Aug 24, 2020

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5 min read

How Shopify’s Transaction Fees Drive Growth & Customer Lock-in

How Shopify's transaction fee drives revenue, upgrades, and customer lock-in.

What We Can Learn about Pricing from Patreon, Feedly, and Notion

Aug 16, 2020

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4 min read

What We Can Learn about Pricing from Patreon, Feedly, and Notion

Field notes on Patreon, Feedly, Notion, and Defector Media.

Hubspot’s Secret Pricing Strategy: The Power of Shadow Metrics

Aug 9, 2020

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6 min read

Hubspot’s Secret Pricing Strategy: The Power of Shadow Metrics

How linking two value metrics fuels Hubspot's growth engine.

How NBA League Pass Adjusted Pricing During Uncertainty

Aug 2, 2020

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6 min read

How NBA League Pass Adjusted Pricing During Uncertainty

Inside the packaging of the NBA's subscription service in good times and bad.

Why Mailchimp Is Losing the Newsletter War

Jul 26, 2020

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5 min read

Why Mailchimp Is Losing the Newsletter War

How Mailchimp is losing their lead in newsletters.

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